Plans change — you can cancel most bookings free of charge up to 24 hours before the tour or experience starts, for a full refund.
To cancel or ask about a specific booking, contact us at info@jantourspl.com or +48 797 985 331 with your booking reference. Refunds are issued to your original payment method and typically arrive within 5–10 business days.
If Jan Tours Poland needs to cancel or change a booking, we'll always offer a full refund or a suitable alternative — whichever you prefer.